PRIVACY POLICY

Last updated: 08-20-2026

PRECIOUS ATOM respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how information may be collected, used, shared and protected when you visit our website, communicate with us, join our mailing list or purchase from PRECIOUS ATOM.

Our website is operated through Shopify.

For the purposes of this policy, “PRECIOUS ATOM”, “we”, “us” and “our” refer to:

Legal business name: PRECIOUS ATOM
Trading name: PRECIOUS ATOM
Email: INFO@PRECIOUSATOM.COM

1. INFORMATION WE MAY COLLECT

Depending on how you interact with PRECIOUS ATOM, we may collect information including:

CONTACT INFORMATION

Such as:

name
email address
telephone number
billing address
shipping address

ORDER INFORMATION

When purchasing becomes available, this may include:

products ordered
order number
transaction information
delivery information
return or exchange information

ACCOUNT INFORMATION

If customer accounts are offered, we may collect information associated with your account and account activity.

COMMUNICATIONS

We may retain information you provide when contacting Client Care, including enquiries, correspondence and information relating to an order.

MARKETING INFORMATION

If you request Private Access, subscribe to updates or consent to marketing communications, we may collect:

email address
communication preferences
engagement with our communications

TECHNICAL INFORMATION

When you use our website, certain information may be collected automatically, including:

IP address
browser type
device information
operating system
referring website
pages visited
interactions with the website
cookie and similar technology information

2. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

OPERATE THE WEBSITE

Provide, maintain and improve the PRECIOUS ATOM website and digital experience.

PROCESS ORDERS

When purchasing becomes available, process payments, prepare orders, arrange delivery and communicate order information.

PROVIDE CLIENT CARE

Respond to enquiries and assist with products, sizing, delivery, returns, care and other support requests.

PREVENT FRAUD AND ABUSE

Help protect our clients, business and website against fraudulent, illegal or unauthorised activity.

IMPROVE OUR SERVICES

Understand how visitors interact with the website and improve our products, services and digital experience.

COMMUNICATE WITH YOU

Send operational communications relating to enquiries, accounts or orders.

MARKETING

Where you have provided the necessary consent or where otherwise permitted by applicable law, send information about PRECIOUS ATOM collections, releases, House stories and other updates.

COMPLY WITH LEGAL OBLIGATIONS

Meet applicable legal, regulatory, tax, accounting and reporting requirements.

3. PRIVATE ACCESS & MARKETING

PRECIOUS ATOM is currently pre launch.

If you join Private Access or subscribe to our mailing list, we may use your email address to send selected communications regarding:

launch information
new collections
product releases
House stories
events or announcements
other PRECIOUS ATOM updates

You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

You may still receive non marketing communications where necessary, such as responses to enquiries or information relating to an order.

4. SHOPIFY

Our online store is hosted by Shopify.

Shopify provides the ecommerce infrastructure that enables us to operate our website and, when launched, process transactions.

As part of providing these services, Shopify may process certain personal information.

Shopify's handling of personal information is governed by its own privacy practices and applicable agreements.

5. PAYMENT INFORMATION

When purchasing becomes available, payments may be processed by Shopify Payments and/or other approved payment providers.

PRECIOUS ATOM generally does not directly store complete payment card details where those details are processed securely by authorised payment providers.

Payment providers may collect and process information according to their own privacy policies and legal obligations.

6. SERVICE PROVIDERS

We may use trusted third party service providers to support the operation of PRECIOUS ATOM.

These may include providers responsible for:

website hosting and ecommerce
payment processing
shipping and logistics
email communications
analytics
fraud prevention
customer support
marketing technology
website functionality
professional services

These providers may process personal information where necessary to perform services for us.

We expect service providers to handle information appropriately and only for authorised purposes.

7. COOKIES & SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies.

These technologies can help us:

remember preferences
operate website functionality
understand website performance
analyse visitor behaviour
improve the user experience
measure marketing effectiveness
support security and fraud prevention

Some cookies may be essential for the website to function.

Others may be optional depending on your location and applicable law.

Where required, you may be given the ability to manage cookie preferences.

8. ANALYTICS

We may use analytics services to understand how visitors interact with PRECIOUS ATOM.

Analytics information may include:

pages visited
time spent on pages
traffic sources
device information
approximate geographic information
interactions with website features

We use this information to understand and improve our website and client experience.

9. SHARING PERSONAL INFORMATION

We do not sell personal information in the ordinary meaning of selling personal data for money.

We may share information where reasonably necessary with:

Shopify
payment providers
delivery partners
technology providers
professional advisers
fraud prevention providers
marketing and analytics providers
governmental or regulatory authorities where legally required

Information may also be disclosed where necessary to protect the rights, safety or property of PRECIOUS ATOM, our clients or others.

10. INTERNATIONAL DATA PROCESSING

PRECIOUS ATOM may operate across multiple markets and may use service providers located in different countries.

As a result, personal information may be processed outside the country in which you live.

Where required, appropriate safeguards will be used for international transfers of personal information.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

fulfilling orders
providing Client Care
maintaining business and tax records
complying with legal obligations
resolving disputes
protecting against fraud

Retention periods may differ according to the type of information and applicable legal requirements.

12. DATA SECURITY

We take reasonable organisational and technical measures designed to protect personal information.

However, no website, transmission method or electronic storage system can be guaranteed to be completely secure.

You should therefore take reasonable precautions when using online services.

13. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

ACCESS
Request information about personal data we hold about you.

CORRECT
Request correction of inaccurate or incomplete information.

DELETE
Request deletion of personal information in certain circumstances.

RESTRICT OR OBJECT
Request limitations on certain processing or object to particular uses.

WITHDRAW CONSENT
Withdraw consent where processing is based on consent.

DATA PORTABILITY
Request a copy of certain information in a portable format where applicable.

Some rights are subject to legal limitations and exceptions.

To make a privacy request, contact us using the details provided below.

14. MARKETING CHOICES

You can opt out of promotional emails at any time by selecting the unsubscribe option contained in the communication.

You can also contact us directly to request that marketing communications stop.

15. CHILDREN'S PRIVACY

PRECIOUS ATOM is not intended to knowingly collect personal information from children contrary to applicable law.

If you believe a child has provided personal information to us improperly, please contact us so the matter can be reviewed.

16. THIRD PARTY LINKS

Our website may contain links to websites or services operated by third parties.

PRECIOUS ATOM is not responsible for the privacy practices, security or content of websites that we do not operate.

We recommend reviewing the privacy policies of third party services before providing them with personal information.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

changes to our services
changes to technology
legal or regulatory requirements
changes to how we handle personal information

The revised version will be published on this page with an updated revision date.

18. CONTACT US

For questions about this Privacy Policy or how PRECIOUS ATOM handles personal information, please contact:

PRECIOUS ATOM

Email: INFO@PRECIOUSATOM.COM